Intranet Support

If you have questions about how to add or edit content to the intranet, or are having problems with Contribute, or have other questions please see the resources below:

Check the FAQ pages to see if they answer your question

This is the first place to go if you have a question. In addition to material specfic to the Engineering Intranet, it has links to all the online help we have found useful.
Topics covered include: Log of problems and suggestions, Goals of the Intranet, Getting an intranet account, Setting up Contribute, Using Contribute, Site Templates, Breadcrumbs, Labels and Menus, Training materials, Recommended Books

 

Email the Intranet Talk List

This list includes other people with Intranet accounts that may have solved the same question you have. The Intranet Support Staff monitor this list and will respond to the list, if the question hasn't been answered already. This is the best forum for questions that can be shared with the Intranet content prividers.

 

Email the Intranet Support Staff

This is the best forum for private questions about things like access or passwords. The intranet support staff will normally answer your question within 24 hours.

 

If you have an urgent question, or a have a problem but can't form the question suitably for an email, call the Intranet Support staff directly.

Student Services Staff Contact: Mike Hammer 5-7883
Other People Contact: Paul Davis 5-6227